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Clawback still being looked at

The meeting held at Ofcoms headquarters in London in June with dealers and the IMPDA was very well received. Ofcom was made aware of all the various ways dealers were clawed back by Mobile Network Operators, and evidence of the effects were produced in how it not only affected dealers but the consumer as well. It was the opinion of Ofcom that certain parts of clawback they were not happy with, especially the fact that no evidence is ever produced to the dealer to prove suspect fraud.

Ofcom certainly is of the opinion that there is a case to answer, and as such the details are being look at by a legal team prior to laying an official complaint to Ofcom. As always we would prefer to talk to all Networks to resolve or to discuss the issue. The issue of clawback needs to be discussed, dealers have a hard enough time as it is without continually being clawed back for every excuse going. The networks state that they support the dealer channel, but they dont seem to understand the pressure they themselves put on the dealer channel, and many dealers do not belive networks do, depite the words the networks say.

It needs the networks to sit down and discuss the issues and for once show they mean what they say about supporting the channel, after all the independent dealers bring in huge amounts of connections for them, so its about time they stopped biting the hand that feeds them and increases the networks profits. Only time will tell, but the IMPDA and dealers will be back at Ofcom in the near future to further discuss the clawback issue.

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Message from the Chairman IMPDA

On behalf of the IMPDA and its team I would like to wish all UK dealers/distributors/networks a very Happy New Year 2009.

We wish all dealers good luck for 2009 and that their business continues to survive in 2009 after what has been a very difficult last quarter of 2008. Dealers this year need all the help they can get, and we hope that Mobile Network Operators will help to keep the independent dealer alive and well in 2009 and maybe offer special deals which will help to bring more business to the independent sector.

The future for dealers this year may be more difficult due to the economic climate, however dealers are tough and many will survive this difficult time. Despite the gloom, consumers are using their mobiles more and more, and although their may be a slight downturn, it;' not as bad as some sectors. That does not mean that dealers can be complacent. If anything diversification is the word this year, with more dealers taking on additional products to sell, and not just mobiles. Suppliers can also help dealers achieve additional sales, If suppliers would like to help UK dealers then please contact us to discuss.

Happy New Year to you all

Chris Caudle

Chairman IMPDA

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Tough new penalties for using hand held mobile phones came in to effect from midnight on February 27th 2007. Although it was already illegal to use a hand held mobile phone whilst driving, the previous penalty was a mere £30 fine and wasn’t endorsable.... Read More

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Ofcom was made aware of all the various ways dealers were clawed back by Mobile Network Operators, and evidence of the effects were produced in how it not only affected dealers but the consumer as well...... Read More

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