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"The Voice" Week 23 PDF Print E-mail

Things are certainly looking good for the IMPDA and for UK dealers, following meetings and the consultation document release, the IMPDA has been asked again to talk with Ofcom prior to their statement on the final document.   We are gathering further information from members and dealers and will be having further talks shortly.

 

And despite emails, published telephone numbers, offers in the press and TV and radio, the mighty Network Operators seem frightened to talk with us, as they have not even had the courtesy to reply let alone call us.  We just hope that Richard Benyon MP for Newbury, takes this on board, as he called for an urgent meeting between Networks and ourselves to discuss issues, well we have tried time and again, but the Networks have failed to respond, so if they are not in touch this week, then we will be taking the matter up with Ofcom themselves, which is something we did not want to do.

 

Mfonex Ltd will be launching their MVNO OPAL MOBILE this month on T-Mobile, with consumer and Business plans.  The Gem range of plans will be Onyx and Peal for business and the plans for consumer are Topaz - Emerald - Ruby – Diamond, it is understood that a family plan will also be available.  Contract lengths will be Three and Six month in addition to the standard contract lengths for consumers.  Backed by investment from a billionaire, the new Opal Mobile packages and service will bring something fresh to the market, and dealers.  Further details of the plans will be released later this month.

 

The IMPDA is asking all dealers to send either by email or fax examples of where they have been clawed back by the MNO’s and where the customer has still be retained by the MNO.  This could be a downgrade decided by the MNO and not the dealer, or a late paying customer etc.  We are also interested to hear from dealers who have had suspect fraud notices on clawback.  Have you been given proof of such?  Have you asked for proof and been refused?  Please email us and let us know, as part of our investigation into clawbacks.

 

So now Dextra loses Vodafone a major network, coupled with being hit by a number of cashback dealers going under and the subsequent clawbacks from the networks, desite Dextra saying “it’s no big loss” the loss of any major network who pulls out is always going to be a major loss.  The question is will Dextra survive!.  Could Dextra now be in the firing line for a quick accusation by a larger company, or will we see the demise this year of Dextra

 
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Message from the Chairman IMPDA

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 On behalf of the IMPDA and its team I would like to wish all UK dealers/distributors/networks a very Happy New Year 2009.

We wish all dealers good luck for 2009 and that their business continues to survive in 2009 after what has been a very difficult last quarter of 2008.  Dealers this year need all the help they can get, and we hope that Mobile Network Operators will help to keep the independent dealer alive and well in 2009 and maybe offer special deals which will help to bring more business to the independent sector.

The future for dealers this year may be more difficult due to the economic climate, however dealers are tough and many will survive this difficult time.  Despite the gloom, consumers are using their mobiles more and more, and although their may be a slight downturn, it;' not as bad as some sectors. That does not mean that dealers can be complacent. If anything diversification is the word this year, with more dealers taking on additional products to sell, and not just mobiles.  Suppliers can also help dealers achieve additional sales, If suppliers would like to help UK dealers then please contact us to discuss.

Happy New Year to you all

Chris Caudle

Chairman IMPDA

 
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